Table of Contents
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Privacy Policy Introduction & Scope
This Privacy Policy explains how 1rm888 ("Platform", "We") collects, uses, stores, discloses, and protects your personal information when you use our website, mobile app, and all services associated with our platform.
This Policy is drawn up in accordance with the Personal Data Protection Act 2010 (Act 709) Malaysia ("PDPA") and global cybersecurity industry best practices. We are committed to ensuring your privacy rights are respected at every stage of your interaction with 1rm888.
By using the 1rm888 platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.
Personal Data We Collect
1rm888 only collects data necessary to provide a secure, reliable service that meets legal requirements. We do not collect excessive data that has no direct relevance to our services.
2.1 Data You Provide Directly
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, gender | Account registration, KYC |
| Contact Information | Phone number, email address | Communications, 2FA, notifications |
| Identity Document | MyKad number, passport copy | Age & identity verification |
| Financial Information | Bank name, account number (encrypted) | Deposit & Withdrawal Processing |
| Residential Address | Full address, postcode, state | KYC, domicile verification |
2.2 Automatically Collected Data
When you use the 1rm888 platform, our systems automatically record the following information:
- IP address and geographic location (state/city level).
- Device type, operating system, and web browser version used.
- Login times, session duration, and pages visited.
- Transaction records — deposits, bets, wins, and withdrawals.
- App usage data including features accessed and frequency of use.
How We Use Your Data
Collected data is used solely for purposes related to 1rm888 services and applicable legal requirements. We do not use your data for third-party advertising without your consent.
- Service Provision: Enabling you to log in, make deposits, place bets, and withdraw funds securely.
- Identity Verification (KYC): Ensuring all members meet the minimum age requirement of 18 years and are using their real identity.
- Account Security: Detecting suspicious logins, unauthorised access attempts, and fraudulent activity.
- Service Communications: Sending transaction notifications, platform updates, and customer support responses.
- Legal Compliance: Complying with reporting requirements under Malaysia's Anti-Money Laundering laws (AMLA).
- Platform Improvements: Analysing aggregate usage patterns (without personal identifiers) to improve platform features and performance.
- Responsible Gaming: Monitoring gambling patterns to identify members who may need responsible gambling support.
Legal Basis for Data Processing
Under Malaysia's PDPA 2010, 1rm888 only processes your personal data on one or more of the following valid legal bases:
- Consent: You provide explicit consent during registration or for specific purposes such as marketing communications.
- Contract Performance: Processing is required to fulfill the contractual obligations of the 1rm888 membership agreement.
- Legal Obligation: Compliance with PDPA, AMLA, and directions from relevant authorities.
- Legitimate Interest: For the purposes of platform security, fraud prevention, and reasonable service improvement.
Data Sharing with Third Parties
1rm888 does not share your personal data indiscriminately. Data sharing only occurs in the following limited circumstances and solely for legitimate purposes:
5.1 Trusted Service Providers
We work with third-party service providers acting as data processors on our behalf — including payment gateways (for DuitNow, FPX, e-wallets), KYC service providers, and cloud server hosts. All providers are bound by strict confidentiality agreements and may only use your data for purposes we have authorised.
5.2 Legal Requirements
Where required by law, court order, or a competent Malaysian authority, 1rm888 may be obligated to disclose certain data. In such cases, we will notify you in advance where permitted by law.
Data Security & Protection Measures
The security of your data is 1rm888's top technical priority. We continuously invest in industry-grade security infrastructure to ensure your personal and financial information remains protected at all times.
6.1 Data Encryption
All data transmitted between your device and 1rm888 servers is protected by TLS 1.3 / 256-bit SSL encryption. Sensitive data such as identification details and financial information is stored in encrypted form using AES-256 standards in our database.
6.2 Access Controls
Access to member personal data within 1rm888's internal systems is restricted to staff with a legitimate business need only. All access is automatically logged and monitored. Staff who violate internal privacy policies are subject to disciplinary action.
6.3 Two-Factor Authentication (2FA)
1rm888 provides and encourages the use of two-factor authentication (2FA) for all member accounts. With 2FA enabled, any login attempt from a new device requires additional verification via SMS or an authenticator app.
Cookies & Tracking Technologies
The 1rm888 website and app use cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand platform usage patterns.
7.1 Types of Cookies We Use
- Session Cookies: Required to maintain your login session and ensure security while using the platform. These cookies are automatically deleted when you close your browser.
- Preference Cookies: Saving your language, display, and personal preference settings so you don't need to reconfigure them each time you log in.
- Analytics Cookies: Collecting aggregate, anonymised usage data to help us understand which parts of the platform are most frequently used. This data cannot be used to identify any individual.
- Security Cookies: Helping detect suspicious login attempts and protecting your account from unauthorised access.
7.2 Cookie Controls
You can manage and delete cookies through your browser settings. Please note, however, that disabling essential cookies may affect the functionality of the 1rm888 platform, particularly login and session security features.
Your Rights as a User
Under Malaysia's PDPA 2010, you have the following rights regarding your personal data held by 1rm888. We are committed to facilitating the exercise of these rights:
Access Rights
You have the right to request a copy of the personal data we hold about you. Such requests will be processed within 21 business days.
Right to Rectification
If any of your personal data is inaccurate or outdated, you have the right to request a correction. We will update your records within 14 business days.
Right to Erasure
Under certain circumstances (such as account closure after the minimum retention period), you may request the deletion of your personal data from our systems.
Right to Object
You may object to the processing of your personal data for certain purposes, such as direct marketing communications.
Right to Data Portability
You have the right to receive personal data you have provided in a structured, machine-readable format and to transfer it to another data controller.
Right to Withdraw Consent
You may withdraw consent to data processing at any time without affecting the validity of processing carried out prior to withdrawal.
Data Retention Period & Deletion
1rm888 does not retain your personal data longer than necessary. Retention periods are determined based on operational needs, legal obligations, and our internal data retention policies.
| Data Category | Retention Period | Reason |
|---|---|---|
| KYC & Identity Records | 5 years after account closure | PDPA & AMLA Requirements |
| Transaction Records | 7 years | Financial reporting requirements |
| Support Communication Logs | 3 years | References & complaint resolution |
| Session & Login Data | 90 days | Security & internal audit |
| Analytics Cookie Data | 12 months | Platform performance analytics |
Once the retention period expires, your data will be securely deleted or permanently anonymised so it can no longer be linked to your identity.
Changes to This Privacy Policy
1rm888 may update this Privacy Policy from time to time to reflect changes to our services, new legal requirements, or evolving data protection best practices. Each new version will include a clearly visible "Updated" date at the top of the document.
For material changes that significantly affect how we use your data, we will provide notice via in-app notifications, a banner on the homepage, or email to your registered address at least 14 days before the changes take effect. Continued use of the platform after the effective date constitutes your acceptance of those changes.
Contact Our Privacy Team
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please reach out to us through the following channels. We are committed to responding to all privacy-related enquiries within 3 business days.
Privacy Commitment 1rm888 in Action
Not just written promises — these are the concrete steps we take every day to protect you.
256-bit SSL Encryption
All data transmitted between your device and 1rm888 servers is protected by industry-standard TLS/SSL encryption. No third party can intercept or read your communications.
Secure & Trusted KYC
The 1rm888 identity verification process is designed to protect all parties. Your KYC documents are processed through an encrypted system and are only accessible to authorised personnel.
Two-Factor Authentication (2FA)
Enable 2FA on your account for an extra layer of security. Every login from a new device requires OTP verification via SMS or an authenticator app.
Compliance with Malaysia's PDPA
1rm888 operates in compliance with the Personal Data Protection Act 2010 (PDPA). Your rights as a data subject are fully respected in every aspect of our operations.
No Sale of Data to Third Parties
Your personal data is never sold, rented, or shared with advertising companies or data brokers. Your information remains yours — always.
Regular Security Audits
1rm888's security infrastructure and data protection systems undergo independent audits on a regular basis. Audit findings are used to drive continuous improvements to our privacy systems.
Play with Confidence at 1rm888 — Your Data Is Safe With Us
A platform you can trust starts with privacy done right. Register your 1rm888 account today and experience safe, fair online entertainment that respects your personal data.
18+ only. By registering, you agree to the Terms and Conditions and Privacy Policy 1rm888.